HUMAN CAPITAL

OUR PEOPLE
VALUE IN CAPITAL

SDGs IMPACTED

At Nuvoco, we believe in crafting workplaces that amaze, inspire, and ignite passion. This involves a multifaceted approach centred around transparency, mutual respect, and inclusivity. It is crucial to cultivate a culture where employees get a sense of individual accomplishment along with contribution towards organisational growth. Our aim is to cultivate an environment where every employee feels valued, supported, and empowered to thrive both personally and professionally.

KEY HIGHLIGHTS

4,092

Total employees

AI Assessment Tool

For identifying promising talent

1,16,772

Total training hours

Digital Academies

Launched for upskilling & career development

CAPITAL TRADE-OFFS

HUMAN CAPITAL

CAPITALS IMPACTED
  • Financial

  • Manufactured

  • Intellectual

STAKEHOLDERS IMPACTED
  • Employees

  • Customers

MATERIAL ISSUES ADDRESSED
  • Labour Management

  • Occupational Health & Safety

  • Training & Development

  • Diversity & Equality

KEY FOCUS AREAS IMPACTED
  • Brand Strengthening

  • Expansion

  • Geo-Optimisation

PROTECTING OUR INNOVATIONS

In FY 2023-24, our organisation embarked on several strategic initiatives aimed at understanding the Company’s pulse and nurturing our employees’ growth and well-being. One of the most critical initiatives was the NuView Survey, which recorded an impressive five-point increase, surpassing the average score for the Indian manufacturing sector. Additionally, we launched the Employee Value Proposition (EVP) - “Enabling You to be Future-Ready,” built on four foundational pillars: Leadership, Learning, Career, and Care.

Our commitment to Learning and Development saw a significant uptick as employees actively engaged in reskilling and upskilling efforts to ensure both personal and organisational future readiness. We are immensely proud to share that each employee has dedicated approximately 30 hours to training and self-development, showcasing their professional commitment and growth mindset.

This year, we proudly received prestigious accolades, including being named the “Most Preferred Workplace in Manufacturing” for the second consecutive year and winning the esteemed 14th CII National HR Excellence Award in the “Significant Achievement in HR Excellence” category. These recognitions underscore our unwavering dedication to building a world-class employer brand by fostering a culture of execution excellence and commitment to employee development and care.

EMPLOYEE HEALTH, SAFETY AND WELLBEING

Safety is a non-negotiable tenet of the Company’s vision and Care is one of the core values. Ensuring the well-being of our employees is not just priority but also a commitment from the management. To this end, we have introduced a comprehensive wellness program that focuses on both physical and mental health. Our program adopts a holistic approach and is developed in partnership with health experts that extends beyond traditional methods to evolve with the changing needs of our workforce.

  • Health & Safety

    Embedded in our ethos is a deep commitment to health, safety, and the environment, reflected in our ‘ZERO HARM’ philosophy. We meticulously integrate stringent safety protocols into our operations, treating safety as a fundamental aspect of our processes and rewards system. Moreover, our on-site resident doctors provide regular check-ups and tailored care, catering particularly to employees with various health conditions.

  • Employee Health Monitoring

    We offer employees the opportunity to undergo a comprehensive health check-up. This check-up may include monitoring of new lifestyle diseases and conducting several medical tests, such as blood pressure, cholesterol, and glucose level measurements. The Company benchmarked its insurance coverage in the current year and has extended an extensive medical insurance coverage not just for employees but also their families. This is further supported by annual health assessments and discounted rates for extended family members.

EMPLOYEE ENGAGEMENT & WELLBEING

At Nuvoco, ensuring the satisfaction and engagement of our diverse workforce is vital to our success. We deploy various mechanisms to gauge and enhance employee satisfaction levels throughout the year to achieve this. These efforts include regular surveys, feedback sessions, and engagement initiatives designed to understand and address our employees’ needs and aspirations. We foster a supportive and motivating work environment by actively listening to our team and implementing their suggestions. We believe that when everyone is actively involved and invested “together,” the journey becomes productive and truly delightful, thus paving the way for an amazing workplace.

The Human Resources Teams engage and facilitate frequent pulse checks to gauge the employee ethos. These are facilitated by our HR Business Partners (HRBPs) who provide avenues for employees to share feedback and suggestions for process improvement. We conduct periodic pulse checks with specific agendas to understand employee experiences and gather insights for enhancement. Following the receipt of survey reports, we cascade the findings to top management and employees. Our HR teams then conduct action plan discussions with executive leadership to identify priority areas for enhancing engagement. Focused group discussions with employees further refine action plans, and insights from these surveys inform the design of HR policies and programs. Additionally, we conduct bi-annual internal Dipstick surveys to ascertain the effectiveness of follow-up actions arising from Employee Engagement surveys.

NuView Survey

Benchmarking our commitment to stakeholder engagement

Our commitment to fostering a culture of transparency and high performance is unwavering. To improve the Company’s performance, it is important to engage with every employee, to understand their aspirations, and to gather insights about various aspects of the Company, as well as to invite individual suggestions. To capture diverse perspectives, the Company conducted NuView - Employee Engagement Survey. Facilitated by Kincentric, a trusted external partner, and conducted every two years, this survey builds on our past successes. Insights from this lead to a targeted interventions across functions, driving structured improvements and leading to elevate our xQ culture. The survey was conducted in FY 2023-24, with the results published in January 2024. The report garnered participation from over 98% of our employees.

Nuvoco’s NuView survey results showcased a significant improvement with an overall Employee Engagement score at 81% and significant jump of 5% from FY 2020-21, placing our scores in the top quartile ratings. Additionally, our engagement rate scores outperformed those of other leading manufacturing companies in India, with their collective score standing at 79%. Moreover, our engagement ratio 16:1 surpasses that of other employers in the manufacturing sector, which stands at 14:1.

Employee Engagement Nuvoco (All Employees)
Engagement Meter
Engagement Meter
Engagement Ratio
Engagement Ratio indicate the number of engaged employee for each disengaged employee Eng Ratio = Moderately + Highly Engaged / Actively Disengaged

Employee Engagement Nuvoco (All Employees)

  • 81%

    Engagement
    Score

  • 98%

    Response Rate

    (3,503/3,586)

  • 16:1

    Engagement Ratio

    (Engagement ratio
    indicates the number
    of engaged employee
    for each disengaged
    employee)

  • 5% PT

    Increase in
    Engagement Score

    (Reaching
    81% in 2023 from
    76% in 2021)

Our Diverse Workforce

The Company celebrates diversity of gender, diverse industry experience & backgrounds, age groups, and perspectives to create an inclusive workforce. We actively promote equal opportunities. Our commitment is underlined by specific hiring guidelines, employee referral policies, and dedicated roles for gender diversity recruitment. While we take pride in our achievements, we recognise the journey ahead. Nuvoco remains determined in our commitment to forging an equitable and inclusive environment for everyone.

One such initiative introduced during the year was Popcorn Cafes’. Leveraging insights from the neuroscience of play, these sessions are meticulously designed to cultivate an atmosphere of open dialogue and authentic exploration. These are 120 minutes long sessions where our teams are engaged in focused, high-impact discussions aimed at driving innovation and enhancing collaboration. This initiative underscores our commitment to fostering a culture of innovation and continuous improvement.

4,092

Total Workforce

Total workforce
<30 Years 406 30-50 Years 2,902 >50 Years 665
<30 Years 34 30-50 Years 77 >50 Years 8

EMPLOYEE EXPERIENCE

Creating a consistent employee experience across Nuvoco is essential for fostering a cohesive and productive workplace culture. Ensuring that all employees feel valued, heard, supported, and aligned with the Company’s mission and values, regardless of their role or location, is a priority. To support this, we have introduced a Manager’s Playbook, a comprehensive video-based learning resource designed to empower managers in navigating the various stages of the employee life cycle. This playbook equips managers with the tools and best practices needed to lead effectively and provides guiding points for clear communication, consistent feedback, and meaningful development opportunities. Standardising our management approach enhances employee satisfaction, drives engagement, and ultimately boosts organisational performance.

Reward & Recognition

This year the Company launched its dynamic spot recognition programme – Nu Smiles. The initiative encourages peer-to-peer recognition across through our Nuvoco Employee Self-Service Tool (NEST). For the year, 1,68,700 Nu Smiles were exchanged across Nuvoco from July 2023 to March 2024 leading to an energised and appreciative workplace.

Furthermore, our R&R initiatives, such as the Cement Sartaj and Shabaash Awards held quarterly, stand as pillars of recognition, highlighting outstanding achievements across manufacturing, sales, logistics, and other functions. These programs have ignited a sense of enthusiasm and an healthy competitive spirit amongst teams across locations. Complemented by captivating performances from our internal talent, these initiatives further strengthen camaraderie and morale across all functions.

Launch of NuTEP

Thriving on the initiative of Digitally Enabled Nuvoco (DEN), the Information Management and Human Resources Teams collaborated yet again to create a digital platform for seamlessly managing travel and reimbursements - Nuvoco’s Travel Expense Portal (NuTEP). This cloud-based expense management solution is device agnostic and designed to streamline processes and boost productivity across Nuvoco. It offers real-time tracking, faster approvals, and seamless reimbursements, and ensures a hassle-free experience.

MANAGING TALENT

Launching Employee Value Proposition

At Nuvoco, career & talent management is a strategic priority ingrained in every facet of our operations. The year witnessed launch of our Employee Value Proposition - Enabling You to be Future-Ready. By integrating EVP with talent management, the Company fosters a growth-oriented environment where employees feel valued and motivated. Ultimately, a strong EVP not only enhances employee satisfaction and engagement but also drives organisational success and competitiveness.

Our EVP is more than a set of benefits and offerings. It is a promise to increase employee engagement, reduce attrition, boost productivity, and enhance our employer brand. It’s about creating an environment where we can thrive both personally and professionally. Our EVP stands tall on four pillars —

1

Leaderdhip

2

Learning

3

Career

4

Care

The Leadership dimension in EVP encompasses multiple People, Products, and Environment. It prioritises transparency, respect, accessibility, as a primary attribute for a Leadership role in the Company. Furthermore, commitment to innovation is demonstrated through achievements of our Construction Development & Innovation Centre (CDIC). The Environment Leadership focuses on sustainable practices such as reducing CO2 emissions and adding Green products to the portfolio. The next pillar Learning is promoted through a Growth mindset. The Company focuses on continual learning, by leveraging on the platforms provided through Nuvoco University and has created specialised academies that facilitate holistic professional development. The Care is demonstrated by fostering a culture of wellness with platforms like HappiMynd, a support initiative for mental wellness and recognising achievements through several Reward & Recognition programs. The Career pillar creates framework that focuses on employee growth through academic and mentorship programs designed to prepare future-ready leaders, ensuring ongoing professional growth and organisational excellence.

Nuvoco Edge Awards

The Nuvoco Edge Awards (NEA) stand as a testament to our commitment to excellence and recognition within our organisation. NEA plays a pivotal role in celebrating outstanding contributions that embody our core values and foster a culture of performance-driven organisation. By recognising the right behaviours aligned with our operating philosophy and journey rules, drawing inspiration from industry leaders, and promoting collective celebration and learning, NEA contributes significantly to our continued success and growth. The NEA, with categories like Team Awards, Chairman Awards, and Individual Star Awards, acknowledges excellence in business impact, execution, sustainability, and discretionary effort. Through these initiatives, we celebrate achievements, inspire excellence, and cultivate a performance-driven culture. Through NEA, we reaffirm our dedication to cultivating a workplace where talent is acknowledged, motivation is fueled, and collaboration thrives, ultimately driving our mission forward.

Talent Management

The only sustainable competitive advantage is having better people than anybody else.

- Jack Welch (Former CEO, General Electric)

The foundation of a strong manufacturing sector is built on the skilled and dedicated workforce. Talent management is essential to harnessing these qualities. At the heart of our organisation lies a fundamental belief: ‘Our people are our greatest asset’. Our O&HR Process, a talent assessment system, identifies the potential of our employees and serves as the cornerstone for Talent Development, Succession Planning, and Career Development.

The O&HR process evaluates employee potential by combining past performance ratings with future potential, assessed through our Leadership competencies (FITCHAMP). This approach helps us identify our high potential employees.

Over the last three years, 70% of management-level vacancies have been filled through the upgrading or rotation of internal talent. The Company remains committed to improving this further by providing development support to identified high potentials. We have specially curated learning journeys for management, middle management, and young talent, designed in collaboration with top B-Schools and institutions.

To build a diverse and sustainable organisation, we focus on developing young talent, hiring fresh talent, and embracing diversity. This commitment to talent management ensures our competitive edge and positions us for future growth. Our campus programme has been revitalised to better reflect our Employee Value Proposition (EVP), highlighting our Company’s core values and the breadth of opportunities we offer. We’ve introduced an AI-driven assessment tool for entry-level recruitment to more accurately pinpoint top talent. New recruits are thoroughly briefed about our Company’s mission and the specific roles they will undertake within our business units. Emphasising internal mobility through our Growth Accelerator agenda, we provide employees diverse career paths across various functions and locations. Moreover, our industry and talent mapping initiatives are designed to identify and attract senior leaders, ensuring our strategic hires are perfectly aligned with our organisational goals. For senior positions, we offer a meticulously crafted onboarding process that caters specifically to their professional needs.

LEARNING AND DEVELOPMENT INITIATIVES

img

At Nuvoco, we recognise that growth and development are ongoing processes, essential for both individual and team excellence. In today’s fast-paced world, competence necessitates continuous upgrading, alongside consistent efforts to nurture growth within our organisation. Our learning philosophy revolves around ‘Lifelong Learning,’ empowering each employee to take ownership of their development journey, emphasising continuous growth and advancement. We identify learning needs at three levels: Organisational, Functional/ Departmental, and Individual.

To holistically address the Learning and Development needs of our employees, we launched the Nuvoco University Initiative in November 2022. This initiative aligns organisational learning with senior management directives, focusing on the FITCHAMP Leadership Competency Framework and succession planning. Additionally, we introduced the Manufacturing and Sales Academy in FY 2023-24, catering to the specific needs of these functions and enhancing departmental performance. Our individual development initiatives encompass technical training, soft skills workshops, and personalised coaching, complemented by engaging campaigns covering diverse topics from generative AI to work-life balance.

To elevate the learning experience for our employees, Nuvoco has curated a dynamic fusion of classroom and digital learning. This approach enables our employees to access insights from global facilitators and top-notch content. We leverage cutting-edge techniques like gamification, simulations, board games, case studies, and Action Learning Projects (ALP) to enrich the learning journey.

Furthermore, our partnerships with prestigious institutions like IIT Madras and LinkedIn Learning offer access to courses and certifications. We have also curated Nuvoco-specific digital learning content in collaboration with our business units, accessible through our dedicated learning portal. We are delighted to share that in FY 2023-24 nearly 96% of our employees dedicated their time to self-development through our diverse learning programs, with an average of over 30 hours per employee. The Nuview Employee Engagement Survey report released in December 2023 revealed that Learning and Development emerged as a key area of satisfaction among Nuvoco’s employees.

1,16,772

Total Training Hours

95.84%

Employees Trained through Learning and Development Initiatives